Congratulations on your engagement! We know you have many things to coordinate and plan, so we hope that our FAQs answer our most pressing questions. Please do get in touch here if you don't find what you're looking for.
We can't wait to help make your wedding unforgettable.
Photo by Andrea Verenini Photography
Frequently Asked Questions
How Far in Advance Should I Place My Order?
We can book up months in advance during wedding season. To be safe, get in touch with us as soon as you know the date of your wedding - that way you’re much more likely to secure your wedding date.
What areas do you cover?
We cover Sussex, Hampshire, Surrey, and London. If you'd like one of our cakes but are further afield please get in touch - we love discovering new beautiful venues and helping cake dreams come true.
How Do I Place an Order?
Please email us or fill out our contact form . We will contact you with a quote or to set up a design appointment. In your email, please let us know the date of the event, how many people the cake will serve and as many details as possible about the cake you’re ordering for your special occasion.
How Much Are Your Cakes?
Our custom-made cakes and dessert tables are priced individually, and final prices will depend on the labour and artistry involved. You can find starting prices here, and as of 2023 there will be a minimum spend of £500 to ensure we can dedicate enough time and care to every order.
How Do I Pay For My Cake and Secure My Date?
All orders require a £100 non-refundable booking fee at the time of the order to hold the date, with the balance due two (2) months prior to delivery. Cake orders placed with less than two months notice require payment in full at the time of ordering.
Can I Schedule a Tasting Appointment?
You can book a free Discovery Call with us, which lasts 15 minutes and should answer a lot of your pressing questions. Once you are booked in, we will send you a complimentary box of cake samples to try in the comfort of your own home. We are not hosting face-to-face tastings at this time.
Can I Visit Your Studio?
We are not available to host consultations in person. We are still attending Wedding Fayres, and are happy to meet over Zoom or at your venue. You can find more details about our Wedding Fayres and open days by subscribing to our newsletter.
Do You Deliver?
We deliver all our wedding cakes, and delivery fees are calculated by distance traveled.
Do You Ship/Mail Cakes?
All of our cakes are either picked up by the client or hand-delivered by the studio. Too much time and effort goes into creating our detailed cakes, and we like to make sure that they arrive in perfect condition.
Any Policies I Should Know About?
We will email our full T&Cs once you have decided to book in with us, but here are a few important details:
• Wedding Cake orders are not confirmed until we receive your booking form and a £100 booking fee.
• Wedding cake designs/flavour selections need to be finalised at least thirty (30) days before the event.
• Changes after this point cannot be guaranteed, and may result in additional costs.